Contact HughesNet Customer Service
HughesNet Phone Numbers and Emails
Toll-Free Number:
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(800) 347-3272
Customer Service:
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(844) 779-7944Order
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(844) 779-7942
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(844) 900-2025
HughesNet Emails:
How to Contact HughesNet?
Most Popular Number:
| Total calls: 987 | Issues resolved: 37 | Last call: May 13, 2025 |
HughesNet Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
HughesNet Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call HughesNet is 8003473272. 62% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as HughesNet may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
HughesNet Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call HughesNet is 8003473272. 62% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as HughesNet may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
People call HughesNet mainly because of product/ service, staff, payments and charges.
12% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact HughesNet is customercare@mailfromhughes.com. 72% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
HughesNet Website:
HughesNet Help Center:
Corporate Office Address:
HughesNet Customer Service Reviews
Tried to cancel account 60 days ago, asked all kinds of questions (which were not any of their business) and ended suspending payments for 60 days so I could think about it, then we would talk again. Got no call from anyone but did get an unauthorized charge on my credit card which is criminal!
Want account closed (no charges), and send equipment back for credits.
How Good is HughesNet's Customer Service?
Summary of HughesNet Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call HughesNet?
Payments and Charges Question:
- “Pay my bill”
- “To pay my bill”
- “Bill”
Product/ Service Question:
- “Disconnect service”
- “Image quality”
- “I need to have my HughesNet disconnected”
Activation/ Cancellation Question:
- “Cancell service”
- “Want to cancel”
- “Cancel service”
Staff Question:
- “Will not Provide me service When the neighbours has the same kind of service as I was going to get”
- “No service”
- “To get service”
Request for Information Question:
- “I have a question”
- “I need to know how much my bill is”
- “Update new credit card”
Account Question:
- “On our account for USENET we’re having trouble streaming movies and getting into Internet on the computer. It runs really slow.”
- “Account”
- “Forgot password”
Return/ Replace Question:
- “Change credit card”
- “Need to change my due date”
- “I want to return my unit”
Website/ Application Question:
- “The installation guy broke our TV”
- “My Cable was never buried the installer said he would come back but he did not”
- “Installation time was not adhered to”
Shipping and Delivery Question:
- “Still haven't received my refund”
- “Tracking # for ups. They are delivering booster”
- “I want to get the bundle”
Cards Question:
- “Need to change card info”
- “Card still been charged”
- “My name is Diane Bell take the card off”
Refund Question:
- “Seevice is the worst want my refund”
- “My Refund”
- “Subscription refund”
Other Question:
- “Tv buffering”
- “Get it”
- “Info on local channels”
Compare HughesNet Customer Service To
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