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Contact HughesNet Customer Service

How to Reach a Person at HughesNet

Verified Contact Information

Toll-Free Number:

  • 1-800-347-3272
Call customer service
Send Message

Customer Service:

  • 1-844-779-7944
    Order
  • 1-844-779-7942
  • 1-844-900-2025
  • 1-844-737-2700
  • 1-866-482-1777

Business Customer Service:

  • 1-800-347-3292

Headquarters:

  • 1-301-428-5500

Legal:

  • 1-866-569-5152
    CCPA

Technical Support:

  • 1-866-347-3292

HughesNet Emails:

Customer Service
Norton 360 Deluxe
Events/ Guest Relations
Legal
Privacy Inquiries
cp-abuse@hughes.net

HughesNet Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular HughesNet Phone Number
1 (800) 347-3272
Average Hold Time
00:02:44
Average Calls duration
5 minutes
Most Popular HughesNet Email Address
customercare@mailfromhughes.com
HughesNet Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Low (13% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact HughesNet?

Most Popular Number:

(800) 347-3272
Total calls: 1 012 Issues resolved: 41 Last call: May 13, 2026

The HughesNet customer service number that is the easiest to find is 1-866-482-1777. You can use it for general questions and to get technical support 24/7.
If you already are a company’s client, you may use HughesNet phone number for existing customers 1-866-347-3292. The customer care representatives are available 24/7 to provide help with different issues. Current customers with the installed system can reach the support center through their Customer Care Website: myhughesnet.hughesnet.com.
To contact the headquarters, dial this HughesNet phone number: 1-301-428-5500.

You can access the HughesNet customer service chat only being a current customer.
To find the chat, click the Support button on the top right of the main website page. It’s easy to spot the Live Chat icon in the middle of all the contact options provided by the HughesNet support center. Click Start Chat and enter the conversation with a customer care representative to solve all your issues. For residential customers, the support chat is available 24/7.

The HughesNet customer service hours are 24/7. You can reach HughesNet customer service anytime by phone or via chat. The support representative will help regardless of the issue: it may be an outage report, tech support, or a general question.
If you prefer contacting them via email or if your issue isn’t urgent, find the Email Us button on the Support page of their site. The option is available to current customers. You’ll get the answer to your email with detailed instructions within 24 hours.
If you have questions concerning your account, you can find the information 24/7 in the Mobile App or by signing in on the website.

PissedConsumer Club

Contact Information

HughesNet Website:

HughesNet Help Center:

Corporate Office Address:

Hughes Network Systems, LLC
11717 Exploration Lane
Germantown, Maryland 20876
United States

Summary of HughesNet Customer Service Calls

1.6K TOTAL
CALLS
04:50 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HughesNet?

Payments and Charges Question:

  • “Pay bill”
  • “Pay my bill”
  • “Make payment arrangements”

Product/ Service Question:

  • “Cuz I'm trying to get my TV to come back on with my internet I don't know if I owe a bill or what but I won't be home for another week we'll see if he'll turn it on for me you have lunch before don't know what's going on with it please can you help m”
  • “Internet not working”
  • “Have no internet”

Activation/ Cancellation Question:

  • “To cancel”
  • “Cancel service”
  • “Canceling my account”

Staff Question:

  • “Don't have service”
  • “Service is turned off. Need it back on”
  • “I was just told ny tep in Phillipines that my service was interupted. I have pd every month- no excusecfor this and had no warning”

Request for Information Question:

  • “Looking for cable connections ?”
  • “I have a question”
  • “I need to know how much my bill is”

Account Question:

  • “On our account for USENET we’re having trouble streaming movies and getting into Internet on the computer. It runs really slow.”
  • “Account”
  • “Forgot password”

Return/ Replace Question:

  • “Change plans”
  • “Change credit card”
  • “Need to change my due date”

Website/ Application Question:

  • “The installation guy broke our TV”
  • “My Cable was never buried the installer said he would come back but he did not”
  • “Installation time was not adhered to”

Shipping and Delivery Question:

  • “Still haven't received my refund”
  • “Tracking # for ups. They are delivering booster”
  • “I want to get the bundle”

Cards Question:

  • “Need to change card info”
  • “Card still been charged”
  • “My name is Diane Bell take the card off”

Refund Question:

  • “Seevice is the worst want my refund”
  • “My Refund”
  • “Subscription refund”

Other Question:

  • “Upgrade”
  • “Extension”
  • “Moving”

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